Terms and conditions.

TERMS AND CONDITIONS 

Booking information and payment 

All bookings must be made via the reservation form featured on our website or directly by email to viptoursparis@gmail.com

Response will be forthcoming within 24 hours.

VIP TOURS PARIS will confirm your booking request once we have received 20% of the total cost of the day tours (or 40% of the total cost of the following evening tours: Dinner Show at the Moulin Rouge, Dinner Show at the Lido, Dinner Cruise at the Bateaux Parisiens or Romantic Evening tour).

The remaining balance of 80% is due on the day of the tour (or 60% of the following evening tours: Dinner Show at the Moulin Rouge, Dinner Show at the Lido, Dinner Cruise at the Bateaux Parisiens or Romantic Evening tour).

All prices and fares are quoted in Euros.

The rates are based on current tariffs and are subject to change due to unforeseen circumstances.

We accept payment of your deposit by credit card (Visa card or Mastercard only, we do not accept any other types of credit card), Paypal or wire bank.

We accept payment of the remaining balance by credit card (Visa card or Mastercard only, we do not accept any other types of credit card) or by cash. PayPal could be accepted but payment has to be done 3 days prior the day of the tour.

Once you have paid your 20% (or 40% of the evening tours described above) deposit, we will confirm you the tour by email.

The tour is confirmed only when you receive this email from viptoursparis@gmail.com. 

Cancellation, modifications and refunds 

Any cancellation of a booking must be in writing and shall only be effective upon its acknowledged receipt by VIP TOURS PARIS.

For cancellations made between one month and 8 days before the date of the tour, we reserve the right to retain the cost of the prepaid tickets of the following attractions or sites: Palace of Versailles, Monet House in Giverny, Louvre Museum, Orsay Museum, Picasso Museum, Eiffel Tower, Loire Valley Castles, Mont Saint Michel, Champagne tastings, Burgundy tastings, Disneyland, Bateaux Parisiens, Moulin Rouge, Lido or private cruises.

For cancellations made between 7 days and 3 days before the date of the tour, we reserve the right to retain the full fee of the deposit payment.

For cancellations made within 48 hours of the pick up time of the tour we reserve the right to retain the full cost of the tour.

Any customer who arrives after the pick up time of the excursion shall be considered as a “no show” and will not be refunded, whatever the reason for the lateness.

We reserve the right to cancel or modify certain tours without notice if the passengers’ comfort or safety so requires in case of force majeure, strike, demonstration, administrative decision or exceptional closure…

By enrolling on one of our tours, you agree to respect all decisions, instructions, and rules given by our guides.

While on tour, please communicate your wishes and/or difficulties to our staff (on time!).

Please do not wait until the end of the tour to make your comments or suggestions, or talk about what you feel, need or wish.

No claim could be accepted if not mentioned to the guide or by email within 7 days from the day of the tour.

Responsibilities

Schedules, programs and lengths of tours are subject to change: prices include all the services indicated in the description of each service.

We cannot be held liable and cannot guarantee the return of personal effects and luggage left on the buses, minibuses or at any other place.

It is strictly forbidden to smoke on the buses and minibuses (Law of September 17, 1977)

Data Protection

The information provided by the User on our website is used to process and fill his orders.

In accordance with Article 32 of the Data Protection Act of January 6, 1978 amended by Law 2004-801 of August 6, 2004, the information needed to process and fill orders is marked with an asterisk on the website.

Requests for other information that is considered optional, or for information regarding the user’s interests in order to send him offers of services are to better know him and to improve the services offered to him.

Assistance and Insurance

No insurance is included in the prices offered on the website.

We recommend you to take out an insurance policy to cover the consequences of certain cases of cancellation.

 

VIP TOURS PARIS reserves the right to modify booking procedures, terms and conditions and/or program prices at any time without notice.

×

Make a Booking

You can contact us at  viptoursparis@gmail.com or fill the form below to book a tour. We will contact you to finalize it.